At Lauren Joseph Ltd, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect
We may collect the following information when you use our website or services:

  • Personal details such as your name, email address, phone number, and billing/shipping address
  • Order details including products purchased, payment method (processed securely by our provider), and delivery information
  • Technical information such as IP address, browser type, and browsing activity through cookies and analytics tools

2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders
  • Provide order confirmations, updates, and customer support
  • Improve our website and product offerings
  • Send marketing communications if you have opted in
  • Comply with legal and tax requirements

3. Sharing Your Information
We will never sell your personal data. We may share information only with:

  • Trusted third-party service providers, such as payment processors and shipping carriers, to complete your order
  • Legal authorities if required to comply with laws, regulations, or to prevent fraud

4. Cookies and Tracking
Our website uses cookies to improve functionality and analyze traffic.
You can disable cookies in your browser settings, but some parts of the website may not work correctly if you do.

5. Your Rights
As a customer in the UK and EU, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your information (“right to be forgotten”)
  • Withdraw consent for marketing at any time

To exercise your rights, please contact us using the details below.

6. Data Security
We take reasonable technical and organizational measures to protect your personal data. Payments are securely processed through PCI-compliant providers.

7. Data Retention
We only retain your personal data for as long as necessary to complete your order, comply with legal obligations, and resolve disputes.

8. Third-Party Services
Our website may contain links to external websites such as payment providers or couriers. We are not responsible for their privacy practices, so we recommend reviewing their policies.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Lauren Joseph Ltd
Company Number: 15610214
16 East View Road, Ringwood, England BH24 1PP
Email: support@laurenjosephmart.com
Phone: +44 (0)20 1234 5678